Logging emails as contact activities
You can configure the system to automatically log all sent and received emails as contact activities or
you can manually log individual emails as and when you need to.
Automatic logging can be set for specific
contact groups. i.e. you can log emails for one group but not another.
You would normally log individual emails when you have automatic logging turned off. i.e. you only log emails
that you want to see logged.
All logged emails can be seen by any user who has access to the contact group.
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To set automatic email logging for a contact group:
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In the Contact window, right-click on the appropriate contact group and select the
'Log emails as Activities' menu option.
The selection toggles on and off as you click it.
To log individual emails as contact activities:
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