Frequently Asked Questions |
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Q - What's the difference between the Web Browser version and the Windows version? A - There are two version of the application, a Windows version (which is installed on your PC) and a Web Browser version (which doesn't need installing). The Windows version is rich in functionality and should be your preferred method of use. You start the Windows version by double-clicking the icon on your desktop. The Web Browser version can be used from any PC connected to the internet. It only has basic functionality but it does allow you to connect from anywhere in the world without installing the software. To log on via a web browser go to www.myoffice.net and click the Web Browser Logon menu. |
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| Q - What is the .NET Framework?
A - The .NET Framework is a component of the Microsoft Windows® operating system used to build and run Windows-based applications. The Windows version of MyOffice is a Microsoft Windows .NET application that runs on your PC and connects via the internet to the web server. In order to use the Windows version you will need to install the Microsoft.NET Framework in addition to the MyOffice application. |
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| Q - I need to install
the application on several PCs. Do I have to download and install
on each PC or is there a quicker way?
A - There's a quicker way. The largest part of the download is Microsoft's.NET Framework. You can download this once and copy it to other PCs. After copying, remember to double-click the file to install it. The file is called: The MyOffice application is quicker to download and install and should be downloaded in the normal way from www.myoffice.net. This ensures that you always download the latest version. |
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| Q - How do I have the other
members of my team log in to my account?
A - You need to set them up as users within your account, have them install the software, and then log in using the usernames and passwords you set up for them. You may already have set up additional users. When you sign up for the 30 day free trial you are given the opportunity to enter up to 5 users at that stage. If you need more users click on Tools > User Admin and add the users. See Help > Account Administration > Setting up a new user for further details. |
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| Q - I've just added some
more diaries and I can't see them in the diary tree view on the
left hand side of the diary window
A - You probably didn't set any user access permissions for the diaries. Click on Tools > Diary Admin and edit the permissions for the diaries, giving yourself access. See Help > Account Administration > Giving users access to a diary for further details. |
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| Q - Can I set colours for
different appointments?
A - Yes, you can either manually edit the colour for each appointment or you can use the default colour settings. There are 2 defaults
Default user colours are set in Tools > Options > Appointment Colour. Default diary colours are set in Tools > Diary Admin |
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