Tips for getting started

General

Stay logged on

If you have a broadband connection you should stay logged on all day.

You can stay logged on for several days but its best to exit the application each day when you are finished with it. Never stay logged on for more than a week. If you find that it takes a long time to start you could consider starting it immediately after you've closed it down each night ... then it will be ready for use the following morning.

Staying logged on will save starting the application each time you need it. Just minimise the windows and leave them running. If your internet connection 'drops' the application will automatically re-connect.

In addition, each window will refresh automatically defending upon the setting you have chosen for 'Auto Refresh'. The default setting is 5 minutes. So when another user updates some data it will be automatically refreshed in your windows.

Use right-click

Use right-click as much as you can to display the menus.

The right-click menus are context sensitive and display the menu options appropriate to where you clicked.

Launch Window

You can configure the system to open a particular module at startup.

For example, if you always want to check your emails when you log on you can configure emails to start first.

Go to the Tools menu, select Options and click the 'Launch Window' tab. The default is the Diary module.

Diaries

Double-click on an empty cell

If you double-click in the cell where you want the appointment to start the Appointment window opens with the date and start time set to the value of the cell.

Double-click on an appointment

You can double-click on an appointment to open it and view or edit the details.

Right-click on an appointment

Use right-click to display the appointment menu options. e.g. new/edit/delete, cut/copy/paste, print and help.

Organise diaries into groups

Instead of having a long list of diaries in the Diary tree view you can organise your diaries into Group folders.

Use Groups to group together similar diaries. e.g. office location or room type

Apart from organising your diaries into a more logical structure, this has the added advantage that you can use one click to select and display all the diaries in a group. With the 'Show Multiple Diaries' box selected you can click the Group checkbox in the tree list to show all the diaries in the group. For example, you could overlay all the Conference Rooms to find free space for a booking.

Only a user with Diary Admin capability can set up diary groups. Click on the Tools > Diary Admin menu to set up the groups.

Default diary

When you go into the Diary module you can configure which diary opens first. This is called the 'Default Diary'.

There are several ways to set the default diary. The easiest is to right-click on the appropriate diary and select 'Make Default'. Alternatively, click the Tools > Options menu and select the 'Default Diary' tab.

Contacts

Searching for contacts

The easiest way to find a contact is to enter part of the contact name in the Search box.

You don't have to enter the full name, just a few characters will do. The search will find all contacts that contain the characters you've entered.

Because the search matches against every field in the contact record (including any user defined fields you have set up) you can use the search to find any data stored such as Town or Tel No.

Sorting contacts

You can re-organise the Contact list by sorting on the columns.

To sort on a column, click the column heading. The column will toggle between ascending and descending sequence as you click it.

Email

Searching for emails

The easiest way to find an email is to use the Search box.

You can search for any string of characters anywhere in the email. So, for example you can search for a key word that appears in all the emails you are looking for or you could simply search for the recipient or sender.

Tasks

Delegate work with tasks

You can delegate work with Tasks by setting up a Task List for each of the people you want to give work to.

Give the person who will be doing the work access to the list and ask them to regularly check the list for work. When they finish the work they should mark the tasks as 'completed' and in this way you can monitor progress.